Pros
Mission. Few places can boast about what they can offer to the customer.
Cons
Pay After interviewing with a number of places, including big tech and smaller startups, you quickly realize any other place will offer at least $50k more in base salary and at least double your equity. For those of us whom pay is important but maybe not the most important, what really drives me mad is company offers retention bonuses ($50k+) and promotion when employees notify they are leaving. What about those who are still with the company? More work gets dumped on them without any increase in benefits. I have been with the company for over 4 years. Manage 6x more directs vs when I first started and still make basically the same pay (marginal 10% increase vs 4 years ago). Poor leadership Senior leaders only care about their own verticals. Marketing blames product for poor customer experience. Product blames marketing for over promising product. Marketing focuses on improving $ growth where product focuses on improving engagement. As the result, no innovation is successful because of lack of alignment between departments. Focus on bottom line vs customer This has to be the biggest frustration. Company took pricing recently because why not? Every other company is doing it. Let’s make more money. OKR’s state revenue and user growth which contradict each other and at the end of the day, leaders only care about making their bonuses at the expense of customers.