Basically just an MLM. HORRIBLE Company - Sales Consultant Angi Employee Review

1.0
12 Oct 2020
Recommend
CEO approval
Business outlook

Pros

I met some pretty amazing people who I hope get out ASAP. Pay is decent if you work the MLM structure. Commission structure is self explanatory.

Cons

If I could give HomeAdvisor 0 stars...I would. I truly hope this review will stop a new college grad or someone looking for a job after being laid off in the pandemic from joining this company. Have you ever watched a MLM "team call?" If not, I encourage you to before joining HomeAdvisor. The structures are very very very similar. They have "team calls" to help "pump" you up by throwing all these top sales rep's numbers in your face. It's a MLM. They stress how you will make six figures as long as you come in every day with a "positive mental attitude" and "only get one sale a day." Mind you, you are calling hardworking small business contractors who have put everything into their business to try to sell them "leads." Sure, some people do well on the site but the majority don't. I was encouraged to lie, stretch the truth and was constantly ignored by my manager when I was trying to help out the contractors that trusted me. I would feel so GUILTY at night and even after getting a sale. I would ask myself "Did they know what they even just signed up for? I ran through the script...I should be ok, right?" That should NEVER be how a sales process is. I'm a sales professional, and if that's what you want to be, do NOT join this company. You are a telemarketer pushing for "one call closes" and also have to make 200+ dials a day and required to have 3+ hours of talk time otherwise you are ridiculed by your manager saying you didn't try. These contractors/businesses have been in the HA CRM and have been called OVER and OVER. If you're lucky, you might find someone who hasn't heard the pitch yet who is easily swayed. 9 times out of 10, people are going to cuss you out or hang up before you even saying where you're calling from. It's a joke. There is a HORRIBLE work life balance. They'd say "we TECHNICALLY can't ask you to work off the clock, but we won't say no because you want to make six figures right???" I was laid off due to COVID prior to working at HomeAdvisor and HA came to me saying how successful I'd be and how much they believed in me (they tell that to everyone). I was excited and quite frankly, was told this fake story of how I'll be able to get back on track and make all of this money. They blast their "friendly culture" in your face when in reality, you are just a number. They genuinely don't care about you unless you're bringing in a lot of money. I was exhausted mentally and emotionally every single day. When I finally was able to find another job, I sent a formal letter of resignation to my manager. Guess what.....I NEVER got an email back from him. I never got even a "Sorry to see you go, I wish you luck" NOTHING. They do not care about you once you're gone. You are easily replaceable. Please PLEASE find a company that values you and wants to help you build your sales skills. This is not the place, unless you don't mind just reading off a script and if you like lying to small business owners.

Explore other reviews about Angi

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

1. The work is mostly interesting and challenging. 2. My team is pretty awesome. I'm very lucky and grateful to have ans engineering manager that really takes an interest in the well being of our team, but still strives to make a strong impact in the company. Everyone on my team is very supportive and willing to jump into solving a problem at a moments notice. There are no egos on my team. 3. The work from home policy is fantastic. I get to save commuting money, but I never feel "alone". We have daily standups and ad-hoc meetings, so we collaborate frequently. 4. There is some opportunity to learn new technology, though I would prefer if it were more often. 5. Management seems pretty transparent and honest with the company. I never feel like the C-suite is hiding anything. We have regular "all-hands" meetings where they discuss the state of the company, our success and failures, where we are going as a company and how to get there. I really like that communication and honesty. 6. Angi is regularly asking for feedback to improve itself. That is wonderful, and rare. I've worked at previous companies that never did anything like this, and it showed. I'm very glad that Angi is always striving to be a great place to work. 7. Angi is serious about clearly documenting our work. Whether that's holding RFC meetings, writing spike docs, or just building simple information docs in confluence. 8. Angi has onsites where employees can travel to meet in person. I've been to a couple and they are great. Would love for this to happen more often. I sometimes here they plan twice a year, but that doesn't always happen.

Cons

1. Angi has a lot of outdated code and systems, decades worth. This causes some serious issues with the products, and makes working with them significantly harder than it needs to be. Luckily, management is aware and has initiatives in place to migrate off these legacy systems. Just a matter of when. 2. Like many companies these days, Angi is trying to use AI more in daily work life. This has pros and cons. So far, I have not seen the benefit of it, hence I'm posting in the "cons" section. I think there is a general lack of knowledge on how to use it. 3. Lately there has been a push to "move faster", especially now with the adoption of AI tools. I have seen teams making some poor choices, resulting in costly mistakes. I would love to return (at least a little) to a slower, more thoughful approach. A "measure twice, cut once" approach, not "ship now, fix later".

2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

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Angi Response
2w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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