Pros
100% remote. Rare base salary in a sales/commission job. Fun and uplifting culture and trainers. Growth potential if you stick around long enough. PTO during the holiday was pretty incredible. Great job for you only if you are naturally aggressive and thick-skinned.
Cons
Okay, tea time. This is where it got weird for me. I gave this job a shot just to gain some sales experience, to stay busy, get off unemployment, and make a few dollars during COVID. I got to about week 4 of “Training” before I found a much better job and career path for myself having just graduated and started my career. After 4 weeks of spending 10 hours a day with these trainers who pretended to be your best friends, gave constant motivational speeches, encouragement, getting to know you as an individual, all turned out to be smoke and mirrors. Their bulletproof positivity was borderline cult-like and was so obviously forced by upper management to keep us dialing. When you leave this position, they treat you just how they have us treat the contractors we harass all day. “Oh he’s not making money for us anymore? Forget he ever existed.” As soon as I emailed my trainers notifying them of my new job and GENUINELY thanking them for their time, energy, training, and experience I was immediately removed from the system and never heard from anybody at HomeAdvisor ever again. No “Goodbye!” No “Good Luck!” No “We’ll miss you!” The only people I heard from were my coworkers who found me on Linkedin asking if everything was okay. Other than that, the only people I heard from were a third party company scheduling a visit to pick up the tech equipment I was supplied with. Other comments I can make about HA is that the demographic they recruit for a cold-calling sales role is so blatantly people down on their luck and desperate. College students who cant find a job, middle aged adults who lost their job, gullible individuals who genuinely were convinced that they would make 6 figures from a remote cold calling position. You can also easily question the ethics of the subscription we are trying to force small business contractors to sign up for. A contractor will literally say “COVID put me out of business this is my last $300 I need to feed my family with it”and the trainer in your ear will lie and tell you to say “We just need a card to put on file.” And after hearing trainers CONSTANTLY say to us reps “At the end of the day YOUR wallet is more important than their’s.” I truly believe the endless testimonies and bad reviews from contractors saying how HomeAdvisor took thousands of dollars of their’s without adding any value to their business. HomeAdvisor will charge 15 different contractors for the same lead when only 1 contractor gets that job. There are also many leads that are either fake or old, so all HA has to do is simply press a button and basically print their own money not caring that they are destroying small businesses of contractors who don’t know what they signed up for. It was just a total rollercoaster of an experience and I’m just glad I got out when I did. I could go on all day about it but my advice if you are thinking about trying it out is to not be afraid to stop if it starts to feel wrong or not for you. SOME people do really well there, I have seen it myself and you DO learn a lot. Just keep in mind that you are not as special as they try to make you feel and you are replaceable.
