Working for good, but lacking support - Customer Service Representative AnywhereWorks Employee Review

2.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Working from Home. -Being a positive help.

Cons

-Poorly made systems. -Different clients added randomly. -No schedule flexibility.

Explore other reviews about AnywhereWorks

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

flexibility, scheduling, management, growth, clear guidelines

Cons

heavy call load at times

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AnywhereWorks Response
16h
Thank you for taking the time to leave such a wonderful review. We are glad to hear you have been enjoying the flexibility with scheduling, the supportive team members and leadership, areas for growth and the transparency in our expectations. These are areas that we work really hard on, so we are glad to hear we are on the right track. We also understand that call volume may be high at some times, and we are working hard to improve our call queue and work volume for all team members. Thank you for your amazing feedback, and we thank you for being a valued team member!
4.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

You can pick your own schedule, you pick it every week. You work from home, so you don't have to leave the house to get to work. You save money on gas and time on the commute.

Cons

There is a tier system based on performance. If you aren't doing the best with your stats, your tier will fall. Tiers get assigned every two weeks, and you have to constantly upkeep your stats to have a good tier. Your tier determines how soon you can pick your schedule.

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