Where do I even start, I started working at FULL after being a server most of my life and let me tell you I would rather serve every single night till 1 am then EVER work for this company again. They are FULL of lies, you are told to lie to callers every single day. I was yelled at every single day and the QA is redic, I was RED FLAGGED for clearing my throat on a call one day and yet again was red flagged when I was so sick that it was somewhat hard to hear me. My first team lead was awful, she was so rude to me and never let me finish what I was saying before cutting me off I avoided talking to her as much as I could. I then changed teams and moved onto different things within the company and my next lead was a bit better but very judgemental. She snapped at people on the team for chatting in the team chat at times. You take back to back calls without a breath in between, this job will cause depression like no other. I was so excited to work from home and then I realized how horrible this actual job was. You get blammed for IT issues that are out of your control. They also get on you about using any personal time... how is someone supposed to sit at a desk all day long without personal time. Please explain. This job warped my brain so much that now at my new job ( Which I love ) I find myself trying to break these horrible habits on calls that FULL brainwashed me to think was alright. I am currently doing the same job I was doing at FULL in sales and making twice as much with amazing staff and I am able to get up and walk around and leave my desk without notifying someone as much as I need as long as my work gets done which is does. It is very unhealthy to sit in front of a computer for as long as I did and I would stay far away from this company as possible. I still have a few contacts at FULL and from what I hear its just getting worse and worse.