There's many, many cons to this company and it's unfortunate that it's like that. I see now, so many senior management who is leaving the company and now I see a pattern.
First, you are going to see that recruitment is fun and dandy until you realize you have to do 7-8 interviews a day, while answering emails, while taking phone calls because Mrs CEO wants recruiters to be busy. She is expecting us to recruit 8x5(days a week) = 40 interviews a week. Well, some people don't show up to your interview and you waste your time.
That's one issue. You're not only recruiting, You are doing 5 other jobs at once too. While getting paid the bare minimum.
Another issue: yes they promote "learning and development." Guess what? Their learning and development is 30 minutes a day, and they are on irrelevant things such as AI, technology, etc. IF you really want your employees to be happy and successful; make them learn fundamentals like Spanish (if you life in the US), or French (if you live in CAN). This will drastically change the way employees see "learning time". Or 30 minutes on how to play an instrument. But no. What you get is dumb Jetty Shey in every video, teaching you how to breathe.
Let's talk about the CEO for a moment. She like's to promote that she absolutely despises AI. Meanwhile, she would send us in our group, how to use AI for emails, texts, and professionalism. Seriously? CEO claims that this is a work-life balance. Yet, she brags and brags online on LinkedIn about how she is living "la bella vita" because her and her daughter are out galivanting. Why promote work-life balance if you're the ONLY one to have that opportunity compared to the rest of us. In fact, it's a bit selfish as a CEO to talk and talk about how she feels so "happy" that she can work from home and work outside etc. What about the rest of us? Who NEED to be hardwired to the internet in order for us to work, but YOU- who can work outside...... you sure aren't connected via hardwire. What a joke. Do better.
You have barely any time off or benefits allowed. If you're sick, it's the END OF THE WORLD. Managers (I.e., the recruitment managers/leads) do not care if you're sick because you "work from home". No, it doesn't work like that. If I am throwing up, have no voice, and cannot physically get out of bed because I'm sick, that means I am staying in bed and resting and prioritizing MYSELF. But management literally gave me a verbal warning for being sick and not being able to attend to work.
Another thing: there is absolutely NO room for growth. Sure, you can meet with leadership. That does not mean anything. There is no room to grow if you want to develop further into the HR role. Not for Canada at least. They promote growth, there is NONE.
Also, if you are a bilingual French x English Customer Service Representative, this does not mean you get the hours you want. For bilingual reps, you have the choice of either 3 schedules. All the worst scheduled in the world that run over night. Talk about work-life balance when you can't have one.
Anyways, keep it in mind if you want your world to suffer because you cannot do anything like go out with friends, family, shopping, eat, you seriously have no life because they control you. So think twice before joining any position of this team. You will regret saying yes if you do.