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      Aptive Environmental

      Engaged employer

      Aptive Environmental reviews

      Customer Loyalty Specialist Experience - Anonymous employee Aptive Environmental Employee Review

      1.0
      13 Oct 2021
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      My supervisor was supportive, my fellow co-workers were supportive and I was able to work fully remote.

      Cons

      There is a lot of dishonesty; my recruiter lied, HR was aware of it and did not stand behind the offer. For the amount of work you have to do, it does not pay well. The communication was very poor, not only from leadership to representatives, but to customers as well. Sales agents were allowed to be dishonest and this impacted the customer experience in a negative way and there was no resolve. The training was abysmal and there is very little diversity.

      avatar
      Aptive Environmental Response
      4y
      It's disappointing to hear that you did not have a good experience with Aptive. We don't feel as though the comments you've made accurately represent our culture or management. We encourage all of our employees to reach out to our HR department with any issues they need to have resolved.

      Explore other reviews about Aptive Environmental

      5.0
      2 Jul 2026
      Recruiting coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      amazing work culture fun coworkers genuine care for their employees

      Cons

      makes other companies pale in comparison

      avatar
      Aptive Environmental Response
      2d
      Thank you so much for your thoughtful feedback! We truly appreciate you taking the time to share your experience.
      4.0
      28 Jun 2026
      Field service technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay and overtime is great, management is decent, you run your own show- upsell, identify pest problems, know your chemicals, different methods, request inventory products

      Cons

      It's a lot of hours in summer. You will hate spiderwebs. I enjoy seeing many beautiful gardens and getting to know the local wasps, birds, and lizards- but it's not for everyone. Don't trust everything management says, and bring up issues early and with tact.

      avatar
      Aptive Environmental Response
      2d
      Thank you for your review. We recognize that there are periods where hours can increase, and we’re committed to making improvements where possible. Your feedback is valuable as we work toward providing a more balanced experience for our teams. Regarding the Slack channel for tech questions, you can create a conversation thread by adding multiple members to one conversation or request the creation of a specific Slack channel through IT Support.
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