Whoops, you asked me to write a GOOD review right? - Retail Store Manager Arch Telecom Employee Review

1.0
19 Apr 2022
Recommend
CEO approval
Business outlook

Pros

* If you’re wondering why there was an influx of 5* reviews April 18th 2022 and in, that’s because we were given explicit instructions to do so. Nothing like gaming the system eh? Speaking of gaming the system, that’s pretty much a job requirement with arch. Figure out how to do the slimiest possible sale find the loopholes and abuse them until corporate closes them. It’s such a shame, Arch has been such a great place to work. The last year with upper management changes it’s apparent the company isn’t the same “Archtelecom” anymore.

Cons

If you look at the graph of reviews and ratings you can literally pinpoint the start of the decline. This is a “good ole boys” club. If you aren’t an insider forget about ever moving up. They claim to hire within while every major move from DM up has been an outside hire the last year. Get in, make your money, get out.

Explore other reviews about Arch Telecom

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Very employee focused. Knows how to incentivize high performance with pay that matches value.

Cons

Unfortunately, like most third party companies their pay structure is at the mercy of t-mobile's incentive structure.

2.0
5 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Could pick the channel on the streaming music.

Cons

You either get your hourly rate over a bi weekly period, or your commission, whichever is higher. So you could sell a lot several days then a couple of slow days might mean you never get into the green...

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Arch Telecom Response
3mo
Thank you for taking the time to leave us a review on Glassdoor. We're glad you enjoyed your time with us, and appreciate the constructive feedback left. We wish you nothing but the best in your future.
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