3.0
20 Dec 2021
Current employee, less than 1 year
Round Rock, TX
Recommend
CEO approval
Business outlook
Pros
There is a lot of very enthusiastic and genuinely caring people that work here. Coworkers are compassionate and from my experience try to help each other out when able.
Cons
Absolutely none of my "training" (which took months) included anything that I actually would do. It was all customer facing. The managers were aware of this and simply said they were working on it. I also was told there was open pto and told of a fun work environment. I've been nickled and dimed over 5-10 min increments. Only "allowed" 2 10 min breaks a day and an either half hour or hour lunch. Those are not included in the work day though, so the time you are scheduled to work(even though I'm salary) is extended by those breaks.