Support Office: started great, went downhill quickly - Senior Manager Aritzia Employee Review

2.0
6 Jul 2017
Recommend
CEO approval
Business outlook

Pros

- Driven, intelligent workforce - Great brand - Fun events - There is a great opportunity for success at this company IF you play the game - This company has a great outlook in terms of product and sales. However, the cost is to their employees who are overworked, and are constantly fixing operations on the fly overtime.

Cons

- You either fit the culture and love it, or you don't match the "Aritzia image" and get squeezed out. The exception to this is in the IT teams with a very different (and much friendlier) sub-culture. - High turnover in all areas of the organization means everything is always in a state of transition, people are continually covering for others, and knowledge is constantly being lost. - Operationally, things always break down, and there is a new 5-alarm fire almost weekly requiring "all-hands on deck". - Considering the caliber of people hired, the ideas, tools, processes, and techniques they bring to Aritzia are often shutdown in favor of the existing status-quo. - Industry best practices are not followed, and often, ethically questionable decisions are made. - Extremely political environment where seniority trumps reason. - You either love it, or hate it. There doesn't seem to be a middle ground at this company.

Explore other reviews about Aritzia

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Great team of girls to work with

Cons

- Quite boring during quiet hours - Discount for boutique associates isn't the same as sales associates

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Cool work environment. Great role if you don't want to be customer facing. Employee discount is a nice perk.

Cons

Shifts are assigned on an as needed basis. It is possible for weeks to go by without a single shift.

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