28 Feb 2019
Arrive Logistics Response
7yHello!
First and foremost, thanks for sharing this feedback. We are always looking for ways to improve, and we learn best from those who have spent time as an Arrive employee. I would like to address some of your observations and experiences here!
Glad you agree that our technology is best-in-class. Our software is one of the things that sets us apart from other 3PLs.
We strive to be very transparent about the hours this role entails. Our 50+ hour work week is an expectation set in the hiring process, the training program, and on the sales floor. We know this schedule is not for everyone, but it should not come as a surprise to those who accept a position with us.
Arrive Logistics knows that without our driver partners, we could not thrive as a business. We aim to spread this mentality across the company, so to hear that you’ve overheard anything but respectful conversations with drivers on the sales floor is disappointing. This will be addressed, and we will continue to go great lengths to strengthen carrier relationships. I have included the link to an article about David Rivers, our SVP of Strategic Partnerships who recently tagged along with a driver to experience the road for himself!
https://www.freightwaves.com/news/the-freight-movement/celebrating-drivers
Thanks again for your review - we wish you the best!
Arrive Management