Good on paper bad in in reality - Anonymous employee ArtLifting Employee Review

1.0
24 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- vacation time - semi- decent benefits (not great not terrible) - summer fridays

Cons

On paper, ArtLifting seems great. The idea of supporting artists …….(“impacted by disabilities or homelessness” - this was a line you had to learn by heart to pull on client's and the team’s heartstrings, ie super exploitative and manipulative on all fronts- phony to the artists AND clients)…….. by selling their work to corporate clients is a good idea. But once hired, you realize that the entire business (which pretends to be a BCORP without proper certification, yikes) is centered around pleasing corporations like Amazon and Fox News rather than the artists, while manipulating everyone along the way. There is no trust or security here. I would say it is an unsafe space. It is unsafe because leadership uses manipulative tactics to persuade employees to work really hard for very little money thus creating a culture of burnout yielding turnover yielding insecurity yielding stress and constant fear for your job. ArtLifting can be summed up in one word: cringe. In my experience working in the corporate social enterprise space, this was the first time I felt part of something sinister, like a snake oil salesman. Working at ArtLifting, you either had to perpetuate the narrative of a “heroic mission” (once the CEO said “we look like heroes to our clients”) or bite your tongue if things felt morally wrong, which was a daily, constant feeling. ArtLifting claims to support artists (there are over 160 on the platform) yet in reality, leaves some artists financially compromised. ArtLifting’s business model is fundamentally flawed. As a team, we touched on some of these topics once in a while but it was highly illuminating when we “met an artist” on zoom who shared the financial difficulties of maintaining benefits and selling artwork through ArtLifting. It seems like that would be the FIRST thing you sort out when the entire company is based on the promise of financial success. Furthermore, we were encouraged to market the artist’s work in very patronizing language to convince clients, audiences, and contacts to feel like heroes and “life savers.” Each time we met an artist, the CEO would refer to them as “celebrities” saying “I feel like I’m meeting a celebrity!” while smiling and paying herself hundreds of thousands a year to take months worth of vacation days. In the woke era, how does this behavior fly? How do you ignore these hypocrisies? Working in a space that discourages and punishes criticism is the epitome of toxic, even culty. The culture can best be described as one of surveillance and fear. It’s like bad management 101. So prepare to have your mistakes documented and thrown in your face. If you make an error, it will not go unnoticed even if your bosses and those in power have flawed systems, lack oversight, and are plainly shortsighted. For one, the google drive is public, you can see other employees’ tax forms with their socials. There is just no oversight. Management leaves much to be desired. ArtLifting is also a place where there are no boundaries. prepare to receive phone calls and facetimes at any hour of the day including 5:00pm sharp and constant late night emails. The idea of "work" is played up as a gift, where an employee must act grateful to be working at such an "inspiring" and “UPLIFTING” organization to compensate for low pay, maltreatment, and just bizarre behavior like overcompensating with selfies and emojis on slack. We all know how much the top 2 make at this company. and let me tell you, the discrepancy is unethical. We are talking 6 figures to some employees (at a roughly ~10 person company) making in the 40s. It’s scary to call out places where we feel indebted. The culture surrounding employee-management relationships is unequal, unhealthy, and abusive. I have been inspired by friends in many fields who bravely share their negative work experiences. And these negative experiences are common and universal. And it’s a scary thing to share your side. But it’s about looking out for each other and if I had read all these things, maybe I would have known this organization was not the right place for me.

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ArtLifting Response
3y
Thank you for leaving your review of ArtLifting. We’re disappointed to hear that your experience doesn’t reflect the kind of experience we want employees to have working here. We owe it to all team members to ensure our culture is supportive, safe, open, and equitable, and genuinely and effectively championing our artist community. As a company committed to being agile and open-minded to best support our stakeholders (including our employees), we will learn from what you shared. We hope that our response here helps you see that we have made progress since you left the company and if there’s anything else you want to share, I hope you’ll reach out to me at hr@artlifting.com. Over the past 12 months we have grown the team, implemented process improvements, and created efficiencies to add capacity and better balance workloads. We’ve expanded Recharge Fridays so the team has a 4-day work week every other week and in our 2022 anonymous employee survey, 83% of the team agreed they have a good work-life balance which is a big improvement from 63% in December 2020. We’ve benchmarked compensation and made pay adjustments, and are looking at pay on an ongoing basis to ensure it’s competitive, rewarding, and equitable. We continue to collect and address employee feedback - whether through our new leadership team of department heads, or through our anonymous annual employee survey. In 2022 our employee survey showed 92% of employees agree that the leadership team takes their feedback seriously and 92% of employees agree that they would refer a friend to work at ArtLifting. We’re both proud of these results and want to see them reach 100%. There are a few points you made that we feel are important to address for others that are learning about ArtLifting here on Glassdoor. ArtLifting legally files as a Public Benefit Corporation. As a legal entity, a Public Benefit Corporation combines high-growth business with a legally binding social mission. ArtLifting artists earn 55% of the profit from our sales and our partnerships with corporations drive our growth and ultimately our ability to positively impact the lives of the artists we work with. We’ve issued over $1M in artist payments so far in 2022, adding to our cumulative total of $4M, and 75% of our artists say that ArtLifting provides a meaningful source of income. We carefully consider how artist payments impact other benefits our artists receive, and work with individual artists as needed to ensure our partnerships with them do not negatively impact them financially. Lastly, your comments about our leadership’s pay and vacation time simply aren’t true. Roles at the company, including the leadership team, have been benchmarked to the market and our leadership team follows the same vacation policy as all our employees including tracking vacation time against annual accrual.

Explore other reviews about ArtLifting

5.0
23 Jan 2023
Recommend
CEO approval
Business outlook

Pros

100% remote 4-day workweek Supportive team Great mission Great benefits Amazing artists Kind and supportive leadership I love it here! I am relatively new to my position (1 year) and my experience has been great. The culture at ArtLifting is hands down amazing. The team is super collaborative and supportive, and management takes a person/ individual first approach- meaning they support work-life balance. So much so that when the Chief Growth Officer noticed I had not used any vacation time last year, she set up a meeting with me to encourage me to take time off, and made sure I felt supported enough to do so. I would say that this is the most supportive environment I have ever worked in. The work itself is also very rewarding. You can see the impact of your work and how it is helping people. We also have great benefits like: a 4-day workweek, matching 401k, employee stock options (we didn't have to buy in either), health reimbursements, monthly socials, professional development funds, and weekly chats with the amazing artists we represent.

Cons

No workplace is perfect. As a small organization, there are a few growing pains here and there. However, we have seen our leadership team listen to and act on employee feedback. Whatever issues have come up so far don't seem out of the ordinary for a company this size, and seem to be addressed quickly and with sincerity. I am very happy here and would recommend ArtLifting to anyone. You can tell they are deeply invested in the artists they represent and their employees.

7
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ArtLifting Response
3y
We’re glad you shared about your experience at ArtLifting - thank you for this review! Your comments really speak to two of our values: Act with Purpose and Learn Always. It’s important to leadership that not only is ArtLifting doing purposeful work as an organization but that it’s also a great place to work for the team. This means cultivating a highly supportive work culture through policies, practices and leading by example, and also continually improving, addressing growing pains, and listening to feedback. It’s encouraging to see you’ve experienced this at ArtLifting. If you have additional feedback please reach out to me (hr@artlifting.com) or your manager, or you can use our internal feedback form.
2.0
10 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

One of the key advantages is the company’s 4-day workweek, combined with a competitive benefits package that includes up to 6% 401(k) matching. All employees share in the organization’s success through variable compensation linked to company performance, which helps foster a sense of shared purpose. The workplace culture features strong team camaraderie and cross-functional learning, with colleagues who are collaborative, supportive, and eager to share their expertise. Employees have the chance to develop a wide range of professional skills and receive an annual professional development stipend to support ongoing growth. The mission mainly attracts passionate individuals, adding a sense of meaning and energy to daily work. Additionally, the role provides valuable opportunities to build lasting relationships with represented artists, their supporters, and community organizations across the United States, making the work both personally and professionally fulfilling. This is a sales-driven organization, which can be seen as either a pro or a con depending on your priorities and interests.

Cons

I advise caution before seeking employment at ArtLifting if you live with a disability, particularly one that affects communication or productivity. In my experience, the company’s culture emphasizes perfectionism and efficiency to an extent that challenging even for neurotypical individuals, and it ultimately proved unsustainable for me as someone with a non-visible disability. ArtLifting could benefit from having an executive leader with lived disability experience, someone who can help guide the company in developing more inclusive practices, advocating for understanding, improving accommodations, and cultivating a culture grounded in empathy and transparency. The workplace culture tends to avoid confrontation, sometimes at the cost of clarity. While performance issues are sometimes addressed quickly, there are times when concerns are raised informally and not contextualized until an annual review. This delay in giving serious feedback, though perhaps well-meaning, can erode trust and leave employees feeling blindsided. It can create confusion about expectations and lead to misinterpretations of performance over time. In performance discussions, leadership often uses language that minimizes conflict but also discourages mutual engagement. While a calm tone can be helpful, relying only on it can make conversations feel one-sided and limit opportunities for open, honest dialogue and shared accountability. Concerns raised by employees, especially those involving management behaviors or broader cultural issues, were often met with deflection or silence in my experience. A reluctance to acknowledge mistakes or unintended consequences added to a dynamic that sometimes felt psychologically unsafe, particularly for those already experiencing marginalization. One of the most frustrating parts of my time at the company was seeing how swiftly executive leadership could address and resolve issues when they aligned with their strategic goals. This showed a high level of capability but also made it clearer when employee concerns were ignored — they simply weren’t prioritized. Expectations around “Living ArtLifting’s Values” are high and are taken seriously during performance reviews. However, the way those values are interpreted and applied seems to vary widely across teams. The inconsistency in enforcement, combined with the emphasis placed on these values in reviews, could create feelings of unfairness if clear examples and support are not provided. Earlier in the company's history, there were instances where executive management encouraged raising artwork prices based on a client’s disclosed budget. These decisions were justified with phrases like “the artwork is worth what someone will pay” or “think about the financial impact for the artist.” While I understand the intent, these practices raised ethical questions for me regarding transparency and professional integrity. I hope more consistent and values-based pricing standards are now in place. ArtLifting has a tech startup-like approach that values growth, revenue, and efficiency—qualities that may not always align well with the slower, more relational pace needed for creative development, disability inclusion, and long-term sustainability in mission-driven work. Professional advancement and significant salary increases were rare in my experience, which isn’t uncommon at small companies but is worth noting for those seeking long-term career growth.

3
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ArtLifting Response
10mo
Thank you for your many years of contributions to ArtLifting and for sharing your perspective. We truly value the voices of those who have been part of our journey. Our mission is rooted in inclusion and in creating opportunities for artists with disabilities, and we are equally committed to fostering a supportive environment for our employees. We are proud of benefits such as our 4-day workweek, professional development support, and equitable pay practices, while also recognizing there is always room to grow. Feedback like yours helps us continue strengthening our culture of transparency, inclusion, and professional growth.
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