4.0
3 Nov 2023
Former employee, less than 1 year
Houston, TX
Recommend
CEO approval
Business outlook
Pros
Set hours, no weekends and incentives for payments reprocessed. Recognition for goals met. Coworkers were amazing and management was extremely supportive. Work/family /life balance.
Cons
Dealing with unpleasant clientele. Repetitive calling. The higher we perform, the higher the expectations. Generally not a bad thing, adding tasks on top of those in place, can create more work/time for Representatives already held to minimum call times.