Chase Customer Case - Customer Care Assurant Employee Review

1.0
21 Sept 2018
Recommend
CEO approval
Business outlook

Pros

Onsite parking and the benefits were sufficient

Cons

I knew from the very beginning this job wasn’t for me, but bills still needed to be paid. I resigned after about 4 months. I just could take it; the training was very poor, the Micromanaging, Metrics were almost impossible to meet especially adherence I worked a 10 hour shift and they were trying to get me to work through lunchs and breaks. Many of the Supervisors were very unprofessional and loud. The company has an extremely high turnover rate and job stability is way too important to me. The call volume was ridiculous, 10 hours of back to back calls, I was over worked and underpaid.

Explore other reviews about Assurant

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Large company with many levels

Cons

Benefits aren’t great, hard to move up, super political

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