pleasant experience - Customer Service Specialist II Assurant Employee Review

3.0
31 Oct 2013
Recommend
CEO approval
Business outlook

Pros

great benefits, great coworkers, great work hours, the environment is of family culture & team unity depending on the team you are employed with.

Cons

salary is not enough for the amount of work that is requested, lunch break is only 30 minutes, management is not needed & they tend to micro manage along with the team lead difficult to make lateral move to a different position. Everything you do is measured. The softwarewe use never works and we have to constantly find other ways to get the job completed.

Explore other reviews about Assurant

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

2.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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