Great place to work - Customer Service Representative Assurant Employee Review

4.0
22 Mar 2024
Recommend
CEO approval
Business outlook

Pros

A lot of remote opportunities. PTO was bountiful. Supervisor very understanding and helpful. A lot of employee resources.

Cons

High call volume for frontline workers. Very monotonous work.

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Assurant Response
2y
Thank you for your comments! We're so glad to hear you enjoyed our flexible work arrangements and benefits during your time here and that you felt supported as well. We have made sure to share your feedback across our internal teams.

Explore other reviews about Assurant

5.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance great at Assurant

Cons

Nothing to discuss about cons

2.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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