Employees not appreciated - Customer Service Assurant Employee Review

2.0
6 Jun 2011
Recommend
CEO approval
Business outlook

Pros

Allows time off when necessary for family emergencies; Initial job training is excellent; Continued job support by training staff.

Cons

Salary is very low; Performance goals continually change making it difficult to qualify for bonuses; Upper management is more concerned with EPS than employee satisfaction; Promotion from within to supervisor is non-existent.

Explore other reviews about Assurant

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

2.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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