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Astor Chocolate

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Getting Worse With No Signs Of Getting Better - Marketing Coordinator Astor Chocolate Employee Review

1.0
17 Jun 2019
Recommend
CEO approval
Business outlook

Pros

- Get to be involved in tasting new flavors... once a year.

Cons

- It’s expected for their employees to take on more work without proper compensation. - Compensation is way below average and you get push back when you ask for a yearly review/raise. - When employees leave, their roles are not replaced accordingly so employee’s roles/responsibility change without management consulting the team. - Employee turnover is VERY high, yet management doesn’t acknowledge that there is a reason why this is happening. - THERE IS NO WORK CULTURE AT ALL. It is very obvious that there is a cultural difference and that people in the community are treated better/ put on pedestal over non community members. - Upper management don’t know what each person does on their team. - The lack of communication between departments and management is concerning. Nobody listens to anyone and management has a “no one is to blame” mentality when something goes wrong so no one takes responsibility. - There is no proper HR department. When there is a problem no one goes to HR because they won’t take you seriously and nothing gets resolved.

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Astor Chocolate Response
7y
This is the HR Department responding: Typically we stay away from responding to negative comments online, however this is slanderous so we felt the need to respond. • Astor Chocolate’s retention rate with employees has actually been phenomenal. The average tenure of our team members has been 8.5 years. We have achieved that by providing career growth and opportunity followed by appropriately compensating our team members. On this note the company consistently sends our team members for training and professional development. To top it off we had quite a few team members take advantage of our generous tuition reimbursement program. • Diversity is at the core of our cultural belief. We have community members and non community members who work side by side for many years enjoying each other’s personal lives and celebrating momentous occasions together. We take tremendous pride and continuous precaution that everyone who works at Astor “feels at home”. • From a “work culture” standpoint, that is actually the easiest to address. Are there many companies that take 23 employees to training on culture with the Ritz Carlton? Are there many companies that are consistently thinking about their employee’s personal situations and adjusting their work schedules for them? Are there many companies that pay for child care? Are there companies that have wonderful programs like “Astor Acknowledges”, the list goes on and on. • Upper management and HR are consistently thinking of ways to create better experiences for our team members. Please feel free to reach out to us at 732-746-1016 to hear about our opportunities!

Explore other reviews about Astor Chocolate

5.0
15 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Great team. Great product. Great support

Cons

Cocoa market is very high

3.0
12 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Family atmosphere. Reduced hours on Fridays.

Cons

Their pay scales are very low.

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