Hostile & Unprofessional - Call Center Customer Service Representative Atento Employee Review

1.0
3 Sept 2025
Recommend
CEO approval
Business outlook

Pros

You get a check every two weeks

Cons

Low salary. “Open door” HR policy is just for the sake of saving face. HR and management are totally unprofessional. No professional development opportunities. Bad communication with employees.

Explore other reviews about Atento

5.0
24 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

Cons

Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Extensive training program -People who work here are helpful

Cons

-At the whims of the project client -Hardly any updates from the project -No raises

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