High turn-over and long hours - Credit Assessor Athena Home Loans Employee Review

The process for approving a loan has become very unwieldy and difficult to manage. There is a lot of friction between the working groups and lack of a coherent workflow. Senior leadership opt for many changes in succession which results in cascading and accumulating issues due to insufficient change management and training. There is a strong expectation to work high amounts of overtime to get ahead. Though the culture is relaxed at times, it can be highly political regarding promotions. Many staff were also made redundant, some starting as little as 3 months ago. Athena has an extensive track record of purging temporary staff or staff on probation (as far back as 2019), so I would recommend all prospective employees to consider this prior to undertaking employment at Athena.