The company operates in a way that feels far more focused on protecting itself than supporting either its clients or employees. Staff are required to submit a 4-week notice in order to receive their earned PTO payout, yet employees often feel pressured or pushed out before that payout can happen.
There is a significant lack of client-centered care, with decisions appearing to prioritize company policies and profits over the actual needs of clients and direct staff. Support from leadership, especially CDs and some newer BCBAs, is inconsistent and often inadequate, leaving RBTs feeling unsupported and overwhelmed.
Employees are also not compensated for downtime between sessions, despite many other ABA companies offering clock-in/clock-out systems that fairly pay staff for their time. Burnout is extremely common due to constant policy changes, unrealistic expectations, and a general lack of appreciation or care for RBT well-being. New rules seem to appear weekly with little communication or consistency, creating a stressful and unstable work environment.
