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      Atrium

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      Atrium reviews

      Great emergency work - Customer Service Representative Atrium Employee Review

      1.0
      9 May 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      I enjoyed the contract they had with PPL recently and liked the work. Was remote and at the beginning there was way less call metrics. It was also a fast onboarding process (if you can even call it that, I heard back within a day)

      Cons

      Really poor communication on the staffing firms part. I'm doing a full-time role now but I STILL haven't gotten paid for several days I worked...its been about a month now and I have not heard back a response, even from the follow up email I sent. I'm not sure if it's me leaving and this is backlash for that or if this is just par for the course but they really really dropped the ball at the end, and for seemingly no reason.

      avatar
      Atrium Response
      1y
      Hi there, Thank you for your feedback. We’re glad you enjoyed the role and onboarding experience, but we’re very sorry to hear about the communication issues you experienced. That’s not the standard we aim for, and we’d like to help resolve this—please reach out to us directly at social@atriumglobal.com if you'd like to discuss further. Best, The Atrium Team

      Explore other reviews about Atrium

      5.0
      2 Jun 2026
      Managing director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Culture and always looking to improve the technology. Good training for entry level candidates

      Cons

      Sometimes process and communications can be too much.

      3.0
      24 Apr 2026
      Anonymous temporary employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Long contracts with companies when they are able to find them

      Cons

      Too many changes when it comes to talent reps. Be careful or you’ll get stuck with a rep who doesn’t reach out to you and forgets that you exist.

      avatar
      Atrium Response
      1mo
      Hi there, Thank you for sharing your feedback. We’re glad to hear you found value in the contract opportunities available through Atrium. We’re sorry your experience with communication and support did not meet expectations, and we’ll be sure to share this feedback with our team as we continue working to improve the candidate experience. All the best, The Atrium Team
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