front desk - Welcome Desk Receptionist Austin Retina Associates Employee Review

5.0
20 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Everyone I interact with here at Austin Retina is always such a delight. The staff are very understanding and optimistic all the time! Everyone is always willing to help out where ever and whenever needed.

Cons

Not many cons here at Austin Retina, if I had to say anything I would say maybe the parking. Not very many parking options considering the amount of patients we see and staff we have! As well as a lot of complaints about the face masks as well.

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Austin Retina Associates Response
3y
Thanks! Parking can be a challenge in the medical district of central Austin. Thanks for being patient! We do reimburse for any paid parking our staff incurs - but it can still be a bummer if that parking spot isn't close by. Life in the big city of Austin! Thanks again for the honest review :)

Explore other reviews about Austin Retina Associates

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment, from co-workers to management

Cons

None I can think of

2.0
3 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing co-workers and physicians. Beautiful offices, PTO accrual is at a good rate. good growth and skills learned in all departments. Regional aspect makes it better for work-life balance. Remote positions available(after experience).

Cons

Extremely short staffed to where people are burnt out. Not much acknowledgement to burn out. Being told they are making changes to make it better for employees, but making it more difficult. Being told we are heard, which may be true, but are not understood. Plans to rely on AI for working models to cut cost. Increasing physician count and patient count while reducing staff or keeping it the same, spreading current staff thinner. due to burn out, many people are quitting. high turnover rate.

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Austin Retina Associates Response
3mo
Thank you for taking the time to share your feedback. We’re glad to hear you’ve had a positive experience with your coworkers, physicians, and overall work environment. We also recognize the concerns you raised around staffing, workload, and burnout. We understand the impact this could have on our teams and are actively working to improve staffing levels, workflows, and overall support. Your feedback that employees feel heard but not always understood is especially important, and we are focusing on more direct engagement and follow-through. As we continue to grow, our goal is to support our teams—not stretch them too thin. We appreciate your honesty and will continue working toward meaningful improvements.
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