Singapore management team should be ashamed - Sales Avado Employee Review

Employees come last in the company's list of priorities Singapore office is run by grossly under qualified & uninspired management team who are extremely dishonest and rude, and there is zero intervention by HQ in London to protect the APAC staff. Concerns raised are not responded to efficiently, and sometimes not acknowledged at all, therefore the show is run entirely by 1-2 ppl sitting in the Singapore office who have zero interest in building positive team culture, mentoring, rewarding or encouraging staff. They have spent their time trying to find ways to claw back revenue lost from the previous year by short changing their sales staff & cutting costs. 'HR' is in simple terms- unprofessional, unapproachable, and nasty to staff. They serve to protect the interests of the company only, and is not a trusted platform to confide in with personal staff matters. Totally lacks empathy & understanding when dealing with sensitive issues Management doesn't follow through on verbal commitments to staff, and had on many occasions led staff to work to incentives that were never rewarded. Certain sales staff were working to targets that were changed as the manager saw fit, with nothing in writing to support, and at the '12th hour of the quarter'- sometimes causing sales staff not to earn any commission on bookings that they should have been acknowledged for based on the current commission schemes in place. Favors certain staff members & treats others differently. So differently that the entire team is aware, and is then often affected. No direction is given to staff who need guidance Staff are micro managed and treated like children No performance appraisals or staff increases unless begged for, and even then it's 'haggled' down to the dollar Several resignations occurred in the space of a few weeks and remaining staff were told that if they didn't like it 'they knew where the exit door was'. No opportunities to grow within the company No mentorship Staff are treated differently based on how much the manager likes them, or not No consistent processes in place, or training, putting staff members in positions to essentially 'fail'. This affects client delivery and satisfaction levels, and horrible for staff confidence & morale The whole Singapore operation is a disgrace, and I wouldn't encourage anyone to ever work there. Not if they care about themselves, or their career at least.