Company ignores customer complaints about their horrible support team to keep the cheap labor of Pune workers.
Company doesn’t care about quality and cares way more about cutting costs by laying off US employees. If you’re located in Pune India, I recommend working here. If you’re a US employee, prepare for your job to be outsourced. You’re a liability.
Also, the CEO saw one AI cat video and immediately shifted company focus and branding to “AI First”. Other companies use AI to help employees. This company is one of those that looks to replace employees, so be mindful of that as AI continues to advance.