Downhill We Go - Sales and Service Supervisor AvalonBay Communities Employee Review

Been with Avalon for 6+ years now. As management and associates leave, roles are not being filled. From 1 manager per property to one manager for 6 properties. Changes to take away from our customer service are taking a toll on us forced to lock doors and no face to face interactions with residents. Managers are spread way too thin and not able to support the heart of the company on site. It has been brutal. Many times my team jokes that at least we are all suffering together and that is never how it should feel at a job.