Heading for crash landing - Senior Client Services Manager Avaya Employee Review

2.0
29 Aug 2016
Recommend
CEO approval
Business outlook

Pros

As most of the reviews state on here AVAYA has a very good portfolio of solutions and excellent hard working staff ( the ones that are left)

Cons

1.Top leadership team too focused on their own agendas and wallets as number 1 priority 2. They don't care about the employees - no rewards for hard work ie. pay rises non existent 3. Significant void in the pay gap between men and women 4. Sexism is still very much part of the culture even in 2016 5. Costs cut to the point now within the operation it's making it too difficult for employees to do the basics of their roles 6. Staff attrition and redundancies at all time high leaving those left behind to pick up the pieces as no replacements 7. Middle management zero autonomy all ruled by the ludicrous decisions from Santa Clara 8. Zero strategy , people drifting with zero direction from the top level golden dollar execs

Explore other reviews about Avaya

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

Cons

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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