Run from it!!! unless you need to pay your mortgage - Marketing Avaya Employee Review

1.0
4 Jan 2015
Recommend
CEO approval
Business outlook

Pros

So few pros... Maybe base compensation and the ability to work from home most of the time to save gas... Nothing else comes to mind

Cons

So many cons... I'd start with a terrible leadership team (CEO and his directs), certainly the worst of all companies I have worked for. Not only they are weak but also they insulate themselves from middle management, do not foster a culture of inclusion and feedback. There are no skip level reviews or formal 1:1s with VPs and above. They always know best. Second, customers are always the last thing taken into consideration when leaders decide product strategy, pricing - no one cares what customers will think about the decisions leadership team takes. Third the culture of fear. Expressing diverging opinions is frequently a career-killer attitude. Fourth, no bonuses, regardless of how well you perform. Bonus is just an illusion... Except for the leadership team who keeps rewarding themselves with loads of retaining bonuses while the general population gets nothing despite their contributions. Fifth, virtual teams. Virtually 100% of individual contributors work remotely so it's impossible to develop connections and accelerate time to market - no one has a minimum sense of urgency across this place (maybe because everyone knows there will be no bonuses anyway). Sixth, terrible reporting systems and lack of understanding of the business. Results run on a monthly basis no one has the pulse of the business during the month. Seventh, it's not because you have relocated to Silicon Valley that you suddenly morphed into a cool tech company. The level of bureaucracy, hierarchies, leadership isolation still make Avaya very much a 200-year old telephony company when it comes to corporate culture. Eighth, too many reorgs just for the asking of reorging. Ninth your technology is old and is being disrupted and your leaders do not want to accept it. Who the hack cares about pbx and ip phones in the days of mobile apps... Seriously... And tenth, the workforce - after years and years of friction only the incompetents who can't find a job anywhere else stayed around, in hopes to cash their checks every Friday... There is no energy left in the people, just a bunch of 50+ yr-old white men hoping they don't get the boot in the next round of layoffs (and believe me, they are coming soon, there's over $1B in debt principal coming due soon).

Explore other reviews about Avaya

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

Cons

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

See reviews by: Helpful|Rating|Date|All