Terrible leadership at Director level with unrealistic quotas/expectations - Enterprise Account Manager Avetta Employee Review

2.0
17 Dec 2024
Recommend
CEO approval
Business outlook

Pros

The salary and comp structure is great - you can make a decent income even if you're nowhere close to meeting the unrealistic quotas they set for stagnant accounts. I loved my coworkers/peers and everyone was always willing to help each other out.

Cons

Poor, inexperienced, and ineffective leadership, depending on which team you're on. "Leaders"/Directors with poor feedback overall are promoted or moved into other roles after failing at leading other teams. Revolving door/constant change in account managers and client success manager roles makes it difficult to improve client health and encourage account growth, especially when persistent issues are not corrected in other areas. Company is seeing a lot of long-term clients leaving to go to competitors.

avatar
Avetta Response
1y
Thank you for sharing your experience and commenting on the positive aspects of your job. We’re sorry to hear about your concerns around leadership. We’re continually working to improve leadership effectiveness, as well as ensure consistency and stability better serve both our employees and clients. We also strive to learn and grow from feedback, including through surveys and direct input, to create a stronger workplace and improve our client relationships. While we recognize there is always room for improvement, we are committed to making meaningful changes to address these challenges. We appreciate your contributions during your time here and wish you the best in your future endeavors.

Explore other reviews about Avetta

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and amazing teams

Cons

Sometimes it can help hard to communicate

avatar
Avetta Response
3w
Thank you for sharing your feedback and for being part of Avetta. We’re glad to hear you’ve had a positive experience with our culture and teams. Clear and effective communication is a priority for us. We’d appreciate the opportunity to better understand your experience and where we can improve. If you’re open to it, please consider reaching out to HR or your manager to share more details.
3.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Nice place to work and nice coworkers

Cons

No assistance from management and unfair lay off

See reviews by: Helpful|Rating|Date|All