Lack of local leadership - Customer Support Representative Avetta Employee Review

3.0
17 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Nice office, and facilities. Good company, and company mission and purpose.

Cons

Lack of local leadership in Calgary. We had an individual who led and managed the office, and our support operation who left the company last year and there has been a void in local leadership since.

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Avetta Response
1y
Thank you for sharing your feedback. We’re glad to hear that you appreciate the office, facilities, and our company mission. We understand your concerns regarding local leadership in Calgary. Leadership transitions can be challenging, and we recognize the importance of strong local support. We are always evaluating how we can best support our teams and ensure effective leadership across all locations. Regarding benefits, we acknowledge that some adjustments have been made over time to better align our offerings across regions. We remain committed to providing competitive health and wellness benefits and will continue to assess how we can best support our employees. Your feedback is valuable, and we encourage open dialogue to help us improve. Thank you for being a part of the team.

Explore other reviews about Avetta

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and amazing teams

Cons

Sometimes it can help hard to communicate

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Avetta Response
3w
Thank you for sharing your feedback and for being part of Avetta. We’re glad to hear you’ve had a positive experience with our culture and teams. Clear and effective communication is a priority for us. We’d appreciate the opportunity to better understand your experience and where we can improve. If you’re open to it, please consider reaching out to HR or your manager to share more details.
3.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Nice place to work and nice coworkers

Cons

No assistance from management and unfair lay off

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