Axon - A case study of chaos, terminations and poor execution - Engineer Axon Employee Review

1.0
29 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Axon a.k.a. TASER has a good mission with poor management.

Cons

Axon, formerly TASER is a chaotic place to work. Experienced, knowledgeable people are terminated and replaced with younger people. The end result is a lack of knowledge and experience that would enable Axon to execute with greater success. As it is, product development projects are poorly planned and executed. Upper management makes commits to new products without knowing what it takes to develop them. This results in short cuts and a disregard for the use of engineering and product development discipline resulting in blurry body cameras and ECD's with numerous problems.

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Axon Response
7y
We appreciate your perspective and would like to note our commitment to our product development process. Axon just wrapped up our 2019 Axon Accelerate conference where 1,600 law enforcement professionals from around the world gave us real-time feedback on our current and emerging products. Our product managers, engineers, and leadership regularly participate in ride-alongs and voice-of-customer interviews with law enforcement officers to better understand the daily realities of their jobs, identify pain points with the tools they use, and then create, test, and continually improve our different technological solutions. Every product we develop is designed and implemented with community and officer safety in mind, with an eye for addressing real needs in public safety today.

Explore other reviews about Axon

5.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good support and cool projects

Cons

not much, lots to learn

2.0
2 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits Flexible PTO RSU's

Cons

Company morale is low. The other recent reviews stating this are extremely accurate. Company culture has eroded and the company values don't seem to matter anymore. 'Winning Right' has become lip service. Senior leadership refuses to address the problems many departments are having with headcount and workload. They don't really care about the customer experience. RTO makes no sense when most of your team remains remote in the same role, a role in which you spend much of the time on calls with customers and meeting with other team members virtually. Not enough staff to support the RMS customer base and ticket counts have ballooned.

3
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