Great onboarding experience and really welcoming team.
Cons
Not much to say yet
Axon Response
1y
Thank you for your feedback and welcome to Axon! We’re so happy to hear your onboarding has been smooth and that the team has made you feel welcome.
We're happy you're here and look forward to working with you!
Company morale is low. The other recent reviews stating this are extremely accurate.
Company culture has eroded and the company values don't seem to matter anymore. 'Winning Right' has become lip service.
Senior leadership refuses to address the problems many departments are having with headcount and workload. They don't really care about the customer experience.
RTO makes no sense when most of your team remains remote in the same role, a role in which you spend much of the time on calls with customers and meeting with other team members virtually.
Not enough staff to support the RMS customer base and ticket counts have ballooned.