2y
Hello and thank you for taking the time to share this feedback with us. We're so glad you found value in the wellness benefit and our toll fee reimbursements. We're excited to offer these perks to our clinical team members.
Let's talk contracts first. Yes, most work with BB Imaging is at-will (rather than contractual), which is standard practice for most companies. We also stipulate upfront that PTO is not paid out as a way to encourage our team members to use it and take the rest they need. Additionally, as a services company, the non-compete clause helps to protect our retention rate, which is vital to developing cohesive clinical teams and minimizing frustrating turnover.
Regarding pay and benefits, our pay structure is in "bands," which we review every quarter to ensure sonographers are in the right band and that our pay rates are keeping up with the market. Keeping up with annual reviews is something we have struggled with in the past, however, our last annual performance evaluation period occurred in December 2022. We are now looking at instituting biannual evaluations to better support team members and their growth goals. Additionally, we do pay mileage for people having to commute greater than 25 miles outside of their assigned zone. For those driving further than 60 miles outside their assigned zone, we pay for mileage and drive time, plus a $2 differential for the whole working day.
Communication and acting on team member suggestions is something we pride ourselves on. There are so many levels of communication available, from company-wide emails to weekly regional calls to daily team meetings, etc. We encourage minor employee concerns to be addressed at the Charge or Director level, but we also have a large support team that can help address policy/procedure concerns and an anonymous suggestion box that is reviewed and taken very seriously by the executive team. In fact, many of our current policies and benefits are the direct result of team member suggestions and feedback.
Again, thank you for your feedback, and we wish you the best moving forward.