Poor Management - Senior Customer Service Agent BCLC Employee Review

Thank you for writing a review!! and we'll take the FIVE STARS, but we don't employ anyone in the US. Perhaps this was misdirected? Anyone is eligible to work with us providing they reside in British Columbia, Canada!

Thank you for sharing your thoughts in a review! Our Diversity Inclusion & Belonging programs are multi-award winning and nationally recognized. We are already opening pepople's minds up to having diverse cultures in the workplace. I personally am excited and intrigued to learn more. Our portal survey has strong participation and we are already seeing good representation with many females and BIPOCs in senior leadership roles. Our enterprise strategic player experience team was launched nearly two years ago now to really examine and enhance our players experience across all our products. They've done a great job in identifying and acting on our players' painpoints and we're already seeing improvement. Our social purpose was launched about two years ago as well, focuisng on generating win-wins for the greater good and putting people, communities and the planet over profits. Employee communication/empowerment sessions were very well received. I facilitated many personally. If you have specific concerns, we'd love to hear from you. Connect wth us at recruitment@bclc.com Thank you!