30 Oct 2023
BCOTB Response
2yThank you for your service at BCOTB. As you know, we have provided quality services to children with special needs in our community for over 20 years with great success. The company is committed to taking ALL feedback to constantly improve both the client's and therapy staff's experiences.
In terms of the employee schedule, our team is consistent in never scheduling team members over 35-40 hours per week for direct therapy staff, and consistently oversees salaried employees to ensure our team works no more than 40 hours to maintain a work-life balance, which is not only in line with the ABA industry, but in line with almost all industries and their workweeks. Additionally, the pay range and opportunities for upward mobility are designed so that an employee can work for their desired pay and controls their pay scale growth pace. Any supervisory team member can review opportunities for growth, which are more than achievable if an employee is willing to work.
Finally, our team is compromised of over 14 supervisory team members who are always willing to clarify, answer questions, and assist team members, so we do encourage you to reach out to any of those team members if you feel need assistance.
We appreciate your feedback and look forward to continuing to serve the Tampa Bay Autism pediatric community, as we have done since 2003.