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      Inverted Pyramid - Customer Service Representative (CSR) BD Employee Review

      3.0
      18 Sept 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, decent benefits, hybrid work

      Cons

      Extremely top heavy. All high-level jobs. Have to fight to get a low paying job approval. Pay does not reflect any inflation changes.

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      5.0
      3 Jun 2026
      Quality manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Gorgeous facility. Great company. Good people.

      Cons

      You have to put up with NJ taxes.

      2.0
      7 Jul 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice cafeteria. That’s about it

      Cons

      The culture in NJ has been toxic for over a decade. Backstabbing, arrogance, demeaning behavior is the norm. There is an I in team. Everyone in it for themselves on projects. Never saw anything like it in other companies. And if you’re a female over 45 good luck. Many had been let go for no reason, with bogus excuses. It is all condoned from the top.

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