Pros
Good first Level1 IT tech support job. Stay 6-12 months to learn the skills to get a job with another company offering a more competitive salary
They are trying to cut starting wages, to pay the people at the top more.
Cons
If you interview, ask them the last time they hired someone for the sales dept that wasnt related to one of the owners.
Management strongly favors women. That's only a con if you are male. Cant really complain about that too much with my white, male privilege.
Minimal promotion from within. They prefer outside talent to homegrown.
Inexperienced management.
They dont have the revenue to pay people close to their true worth.
No Room for growth. They will give you all the responsibility you want, but they wont pay you more for it.
Below fair market value compensation.
Any exempt position will be 60+ hours/wk despite what management tells you.