Was once a good company, was heading in the wrong direction when I left - Member Consultant BECU Employee Review

2.0
19 Aug 2013
Recommend
CEO approval
Business outlook

Pros

Decent benefits, decent PTO accrual.

Cons

They own you. Expected front line employees to attend these rediculous early morning quarterly meetings. This is very difficult for employees who have families. They want you to work overtime, working weekend events at least 4 times a year (at the time I left, may be more now). As it is we had to work bankers hours then requiring us to work multiple events on the weekends and outside regular business hours is not conducive to having a family When I was hired it the job description "soft sales" (I was hired in 2007) by the time I left in late 2009 it was very sales driven. While I was successful in it, I hated every minute of it. They wanted us to push sales, loans, loan insurance on members with unrealistic goals. This is supposed to be a credit union, not a bank but it is now a bank. In the end when I decided to quit, I gave my notice before I was leaving for vacation (big mistake - I was trying to be nice and give plenty of notice). They made me quit that day since I was on vacation and stole half of my vacation time from me because I was not fully vested. If you work here, use all your PTO before you give notice, otherwise they will take it from you.

Explore other reviews about BECU

5.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Self manage, managers don’t micro manage. Remote work. Great benefits. Good culture. Competitive pay.

Cons

There can be lots of changes when you’re hired.

1
avatar
BECU Response
3mo
Thank you for sharing your feedback. It’s great to hear that you value the autonomy in your role, the trust from managers, and the flexibility of remote work. It’s also encouraging to see benefits, culture, and pay recognized as positives — those are important parts of the overall experience. We also understand your point about the pace of change, especially early on. Starting a new role can already be an adjustment, and navigating changes at the same time can add complexity. While change is often part of growth and improvement, your perspective is a helpful reminder of the importance of clear communication and support during those transitions. Thank you again for taking the time to share your experience.
1.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

There are many employees who care about the mission, values, each other, and members.

Cons

Within the Technology organization, there is growing concern regarding the consistency and transparency of hiring and promotion practices following the 2023 CTO transition. Over a relatively short period, the composition of senior leadership changed significantly, with a large percentage of new hires and promotions appearing to originate from overlapping professional networks, referral pipelines, or ethnic background. There is perception that advancement opportunities increasingly favored candidates connected to existing leadership circles, raising concerns about whether hiring standards and evaluation processes are being applied consistently across Tech. As these leadership changes cascaded through reporting structures, teams became increasingly homogeneous in background and prior affiliations. This contributed to employee concerns about reduced diversity, diminished internal mobility, and the potential for affinity bias in hiring and promotion decisions. The resulting leadership composition also became noticeably less diverse over time, which contributed to perceptions of affinity bias and employees outside the dominant leadership network can appear sidelined in promotions, influence, and career growth opportunities, contributing to a perception of favoritism and inconsistent standards. As leadership composition became noticeably less diverse, the corresponding teams become less diverse as well.

2
avatar
BECU Response
1mo
Thank you for taking the time to share your feedback. We appreciate your recognition of the many employees who remain deeply committed to our mission, values, members, and one another. Those connections are an important part of what makes the organization special. We also understand the concerns you've raised regarding hiring, promotion practices, and career growth opportunities within Technology. Perceptions of fairness, transparency, and equal opportunity can have a significant impact on trust and engagement. When employees question whether processes are being applied consistently, it’s important that those concerns are heard and thoughtfully considered. We will ensure this feedback is shared. Your advice around transparency, accountability, and independent review is noted. Building confidence in hiring and advancement processes requires ongoing attention and a commitment to ensuring employees feel opportunities are accessible, merit-based, and clearly communicated. Thank you again for sharing your perspective. Feedback like yours helps inform important conversations about culture, trust, and employee experience.
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