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      BMC Software

      Engaged employer

      BMC Software reviews

      Business Relationship Manager - Customer Success Manager BMC Software Employee Review

      2.0
      30 Jun 2017
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Work with a workforce worldwide

      Cons

      BMC Software has turned from being a family to a group who dictates all actions, movements, and thought. Especially the SaaS group does not tolerate employees who free think for themselves. They micromanage every facet of every day. Working for this group is intolerable.

      avatar
      BMC Software Response
      8y
      We are grateful that you took the opportunity to share your opinions so that we may reflect and think about ways we can adapt and change to better meet the needs of all our employees. We are sorry to hear we did not meet your expectations and we wish you luck on your future career path.

      Explore other reviews about BMC Software

      5.0
      11 May 2026
      Intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Great job and very fast paced

      Cons

      No cons- it was good

      2.0
      26 Jun 2026
      Business development representative (bdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      They hardly ever fire anyone.

      Cons

      They hardly ever fire anyone. Comp plan is terrible. You get paid on Opportunities sources but there isn't any criteria written down on what makes a discovery call turn into an opportunity. Leading them to cherry-pick deals and choose if you get paid or not. They don't have product market fit. The entire new logo space didn't close anything last year. Getting placed in a good, high paying seat is all dependent upon nepotism. No clear path for growth. Constantly moving the goal post and changing promotion criteria. The promotion path leads you to a role that has historically not closed a deal and the role is a huge pay cut for some BDR's leading to high churn or career BDR's.

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