Means to an end but find better - Customer Service BNSF Railway Employee Review

Great place to work & learn!

Nothing as much to say!

Great people and strong coworkers across the organization. The company offers competitive pay, strong benefits, and good overall stability. There are many experienced employees who care about the work and are willing to help others succeed.

The organization can be very hierarchical, which sometimes makes it difficult to drive change or move quickly. Decisions often require multiple layers of approval, so it can take longer than expected to finalize direction or make progress. There is also limited flexibility compared to what many other companies offer, especially when it comes to working arrangements.