Sinking ship - Anonymous employee Backd Employee Review

1.0
26 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

none that come to mind

Cons

The company has been in a state of uncertainty since losing both the CEO and COO over a year ago, and morale across the board has declined steadily since. Investor confidence appears to be shrinking, which has had a direct impact on funding availability and ultimately hurts the clients the company exists to serve. The company has a recurring pattern of launching new departments with significant hiring pushes, only to shut everything down within a couple years when it inevitably fails. What makes it worse is that employees are given no warning or transparency when major budget cuts and layoffs are coming, leaving people blindsided and job security feeling nonexistent. Employees are not valued whatsoever. Many employees are left wondering where the company is headed and whether it will remain viable long term. Leadership is a widespread concern among staff. Adding to that frustration, raises that were previously promised to tenured employees have not been delivered, causing those employees to leave the company and work for competitors; further damaging trust and morale across the organization. For many, this has become the final straw in an already struggling work environment. The sudden shift has left many employees uncertain about the direction of leadership and what this means for the company going forward especially with the negative outcomes after getting rid of the CEO and COO who practically kept the company afloat. There is a general lack of transparency around the change and overall structure, which only adds to the already low morale. There is a well-known pattern of placing individuals in management roles who rely on control and intimidation rather than genuine leadership. Favoritism runs deep within the organization and promotions are largely driven by relationships rather than performance or merit. Micro-aggressions are commonly experienced at every level, from senior leadership down to team leads, and it contributes to a work environment that many describe as toxic and demoralizing. Team leads are not helpful to their teams and are unsupportive yet management won’t ever step in and try to rectify anything. It’s toxic all around in every aspect of management and trickles down. A frustration shared across the organization is that the company fundamentally does not believe in HR. There is no real People and Culture team, and concerns raised by employees are routinely ignored or dismissed. Many have learned the hard way that there is no functioning system or safe channel to address harassment, unfair treatment, or general workplace issues. This is widely considered one of the biggest red flags about working here. The CRM is a joke is faulty on a weekly basis and is not able to handle tasks or really make your day to day workload efficient. Don’t dare bring up switching to Salesforce, you’ll be banished with the quickness, as the acting commander in chief owns the CRM. Work life balance is something most employees agree does not exist here. Remote work is prohibited across the board as senior leadership does not believe in it, regardless of role or circumstance. On top of that, the company has made a habit of cutting major holidays year after year, citing industry norms as justification, yet most peers and competitors across the industry observe those same holidays without issue. It is a recurring frustration that affects everyone. The lack of career development is another common complaint. There is no clear structure or path for growth, and advancement tends to be driven by favoritism rather than merit or performance. Compensation is a shared grievance as well, many employees have seen salaries and commissions cut while the company continues to market itself as competitive in pay, which most would strongly disagree with the exception of the favorited employees being granted advances on paychecks. The overall sentiment among employees is that there is no real culture here, no genuine investment in people, and no clear vision for the future of the organization. For anyone considering joining, the advice most commonly shared is to proceed with serious caution and it’s better if you don’t join. You’ll regret it pretty quickly once the dust settles.

Explore other reviews about Backd

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Smart, collaborative team with a genuinely fun culture. Leadership is accessible and the environment encourages ownership. The AI and fintech exposure here is real; I've developed skills I wouldn't have gotten at a comparable company. If you're interested in AI adoption and automation in a hands-on way, this is a good place to build that knowledge fast.

Cons

The pace is high and expectations follow. The company is in growth mode, which means processes and structure are still catching up to the workload. If you're looking for a predictable, steady environment, it may feel like a stretch at times.

4.0
16 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people here are hardworking, dedicated, and genuinely invested in the company's success. Direct leadership is approachable, supportive, and creates an environment where employees feel valued and backed in their roles. As a smaller organization, every team member plays an important part in driving the business forward. There's a strong sense of accountability and collaboration, and it's rewarding to know that your contributions have a meaningful impact on the company's growth and success.

Cons

Because the company operates with a lean team, it becomes noticeable when responsibilities are not shared evenly. Additional hiring in key areas could help reduce bottlenecks, improve efficiency, and speed up decision-making. The lack of a work-from-home or hybrid policy can also be frustrating at times. Greater flexibility would likely improve employee satisfaction and help the company remain competitive in attracting and retaining talent.

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