Customer Service with a Smile - Customer Service Representative BambooHR Employee Review

5.0
23 Jun 2015
Recommend
CEO approval
Business outlook

Pros

I love my job at Bamboo HR. My team and my managers are great people to work with and so are the customers. I get to talk with people from around the world and I love the work I do. Every customer is different and that challenges me and let's me be creative everyday.

Cons

Bamboo HR is growing but they currently have a flat hierarchy. If you're looking to "move up" fast this is not the place for that.

Explore other reviews about BambooHR

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

BambooHR is a great place to work with outstanding people.

Cons

BambooHR is focusing heavily on AI, which can come at the expense of jobs.

3.0
27 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you find the right pockets of culture and leadership, you will LOVE it at Bamboo. The Marketing, Technology, HR, and Finance organizations have fantastic leaders who truly care about their employees. There are many opportunities to grow within these departments and career paths are clearly defined. Pay is not great, but the benefits are amazing.

Cons

There are SO many snakes in the grass here. Especially within the CX and Sales organizations. CX and Sales leaders are always looking for ways to hurt each other and they do - frequently. The organization is is going through a big growth phase, but it means that the pressure is INSANE right now. There are too many projects happening at once and no one cares about how it affects other areas of the org.

2
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