Every year it got worse…. - Direct Support Professional (DSP) Bancroft Employee Review

1.0
15 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Working with the person serve was rewarding at times.

Cons

What you really want is a level playing field; one that does not come with staff backstabbing you with lies about your job performance. The staff at the group home I worked at were the absolute worse! You would have staff not do one thing, but sit and watch TV for a 12 hour shift. I have seen staff make a business plan for their side hustle, print labels for this business, stay on the phone constantly with their ear pods in, take call after call while on the job and come into work so exhausted from being out the night prior, they are worthless working! Upper management and manager did absolutely nothing. It was like a blind eye was turned! I still hope you can find a way forward that is more fair and doesn’t only reward someone who’s willing to cheat to get ahead. Just be sure you’re thinking carefully about the consequences of however you proceed. Bancroft is loosing lots of hard working employees, because of staffing and poor management decisions.

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Bancroft Response
2y
Thank you for your review and raising your concerns. We take the concerns of our employees very seriously. The health and well-being of the individuals we serve, as well as the safety and support for all of our employees, is a priority. In order for Bancroft to formally investigate, please call the anonymous third-party compliance hotline at 1-800-385-4652.

Explore other reviews about Bancroft

5.0
7 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Team Collaborations Very Positive Environment Good Pay Great room for growth

Cons

There is no cons for this company! Would go back in a heartbeat !!!

1
1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I think that the mission for what they do is great. At the time one of the ABA's in the Community and the kids make the mission worth it.

Cons

I'm not going to even complain about the pay or the benefits. Honestly just avoid this place like the plague, If you think about working there..just avoid the school at all cost. The residential is better but the pay and hours suck think 12-8 2-9. The point system is barbaric but the main ones are these: Retaliation against employees who report legitimate ethics violations (corrective actions, classroom reassignments following a good-faith report) HR inaction when employees report harassment by colleagues, even when it involves being approached at their home Chronic understaffing leading to genuine safety risks (911 calls with no backup support) Slow, disorganized exit processes — rescheduled exit interviews with no follow-up date given Protecting certain employees from accountability while punishing others for speaking up Poor communication from management during crises (8 hours before being told there was no Greentree support) Culture that discourages employees from reporting concerns, undermining trust

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