The most pressing issue that I have with my position is the pay. A relationship banker can fill in as a teller, input loans for loan officers, and open accounts. The amount of work that is put on relationship bankers is not reflected or rewarded from the pay (ranging from $12 to $13 an hour). The current entry level tellers make $11.50 an hour and tellers that have been here longer are not compensated accordingly. While health benefits are good, health benefits do not pay bills and living expenses. In fact, relationship bankers here at Bank Independent are paid under national averages.
Another issue that we have at the bank seems to be unnecessary spending involving marketing materials. Products and promotional items are geared to customers without getting proper feedback from customer facing employees. Spending does not seem to be an issue with this department.
In the last few years, it feels like the vision of the bank has moved from the bank itself to focusing on another entity owned by the bank.
