12 Dec 2025
Banner Bank Response
6moThank you for taking the time to share your experience. First, we want to extend our sincere condolences for your loss. Losing a parent is incredibly difficult, and we’re truly sorry to hear you felt unsupported during such a challenging time.
We also want to be clear: employees are always entitled to their legally protected leave, including bereavement and any applicable federal or state-protected time off. Ensuring every team member receives the time and flexibility they’re guaranteed is a responsibility we take seriously.
While we cannot comment on individual situations here, we are committed to reviewing what happened to understand where communication or support may have fallen short. Feedback like yours helps us identify gaps and strengthen our processes so no one feels uncertain about their options during a personal crisis.
If you’re open to it, we’d welcome the opportunity to speak privately and learn more. Please reach out to our HR team so we can better understand your experience and ensure every employee receives the care, clarity, and respect they deserve.
Thank you again for sharing your perspective, and we wish you and your family continued healing during this difficult time.