Money Hungry - Registered Nurse Banner Health Employee Review

1.0
12 Apr 2015
Recommend
CEO approval
Business outlook

Pros

Banner Health is one of the biggest employers in the region, and they have a large network of hospitals and health centers to chose from for employment as for health care service.

Cons

The CEO of Banner has financial interest in a productivity optimizing company called Premier. (Google Peter Fine, Premeir). This company, Premier, is paid a handsome sum to meet with senior managers and directors within hospitals and formulate ways to make the work staff more productive. Unfortunately, the more "productive" the staff shows itself to be, the more productive the company pushes them to be. Over the years, managers are pushing their employees to work faster (not better), with fewer staff members (cheaper) and with fewer resources (reduced overhead). During this same period of time (since the recession hit in 2008-2009) our evaluations and infrequent and minute "raises" (approximately 1-3%) are based on patient satisfaction of the hospital as a whole. Only if the entire hospital receives a satisfaction score of 9 out of 10 or greater do we even register as passable. So given staff is being pushed to give superior service with fewer resources and for less monetary gain, staff are being pushed to the point of exhaustion and disgust. There is little one can do to be considered "outstanding" within the current evaluation system; therefore no matter how much we love our patients and put in 110% to our roles, we are expected to operate in a system that makes you feel inadequate. We understand that healthcare costs have gone up, and that nursing and support staff are considered a cost as well, but nurses cannot be expected to give and give with little financial reward. If only nursing and support staff were valued even a fraction as highly as "Executive Administrators" and these "productivity" consultants, Banner would be a better place to work. The message relayed to the workers comes across as one of Banner's belt-tightening and lack of dollars to pay its staff, however they have purchased three hospitals in the last 18 months, "investing" hundreds of millions of dollars and performing never-ending construction projects on the hospital I currently work for (Banner Desert). The members of the Old Boys' Club and the owners of the Construction Company are making out pretty well in Banner's latest investments, yet patients are still left out of the equation. CEO and executive bonuses have continued throughout the recession even though employee pay has remained stagnant. Banner is considered a not-for-profit entity therefore its CEO bonus and salary should be available to the general public; good luck finding the information anywhere within or outside of the system. This just underlines my thoughts on how profit-driven this company is.

Explore other reviews about Banner Health

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

1. Strong Provider Relationships * Direct interaction with provider groups, health systems, FQHCs, specialists, hospitals, and community providers. * Opportunity to become a trusted resource and problem solver. * High visibility with external stakeholders. 2. Broad Organizational Exposure * Works closely with Claims, Contracting, Credentialing, Configuration, Network Management, Quality, Compliance, Finance, and Operations. * Provides a strong understanding of how the entire health plan functions. 3. AHCCCS & Medicare Expertise * Deep exposure to Medicaid (AHCCCS) and Medicare Advantage operations. * Builds expertise in provider reimbursement, claims, credentialing, and regulatory requirements. 4. Strategic Project Opportunities * Provider Relations often identifies operational gaps before other departments. * Opportunities to lead initiatives such as onboarding improvements, provider communications, educational programs, and operational remediation efforts. 5. Community Impact * Ability to directly improve provider experience and member access to care. * Strong connection to community-based healthcare delivery. 6. Leadership Development * Excellent foundation for advancement into: * Government Programs * Provider Operations * Network Management * Strategic Initiatives * Compliance * Population Health * Executive Leadership

Cons

Like many large healthcare organizations, decision-making can sometimes take longer due to the number of stakeholders involved. Cross-functional projects often require coordination across multiple departments, which can impact timelines but also helps ensure compliance and thoughtful implementation.

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Banner Health Response
1w
Thank you for your 8 years of service at Banner Health. We appreciate your feedback. So glad to hear your great experience!
1.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

This review isn't about the pros of working for Banner Medical Group.

Cons

The last couple of years with BMG, many current and former leaders have encountered ongoing challenges related to the senior leadership team's (Ops Directors and above) behavior and accountability. Expectations and disciplinary actions are not applied consistently, and when disciplinary actions are applied, it is retaliatory for speaking up about these inconsistencies. This has created a culture of distrust and fear between the clinic leadership teams and Ops Directors/Senior Ops Directors. It also goes against Banner's "If you see something, say something" campaign. The HR team has also contributed to the growing fear and distrust by not following their own guidelines, and by the ERC's showing their bias against leaders through their tone of voice when talking with you, baseless accusations against leadership, and approving corrective actions that are vague and missing specific details of the incident that someone is being written up for. It also raises concerns amongst clinic leaders when multiple leaders bring forward the same concerns and issues about Ops Directors over a lengthy period of time and we're told, "we couldn't corroborate your concerns." And when multiple leaders provide ample evidence (Chronological Management Records, Teams chats, email chains, etc.) to disprove these false accusations and you're still placed into corrective action, the word corruption starts to become applicable.

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