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Barrett Business Services

Is this your company?

Lots of talk, but no culture - Anonymous employee Barrett Business Services Employee Review

1.0
30 Jun 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Minimal micro-management. If you're competent self-learner, you'll be a rock star.

Cons

Minimal macro-management, and the management you get is rarely helpful. There is no training. There are very few documented procedures. Processes are weak enough to be ineffective or simply ignored. BBSI talks incessantly about Lean Six Sigma and similar methodologies, but this has no discernible effect on the organization. Everyone knows the benefits are poor, and there are justifications passed around for why. It's common knowledge that employees don't get raises, often even with promotions or more responsibility. Largely due to the company's history, executives have no idea how to run an IT organization of this size. Software tools are either archaic, unreliable, or often both. BBSI is a textbook example of the "Peter principle". Mike Elich, the CEO, promotes people he likes to work with or branch managers that make a lot of money for the company. These individuals are rarely equipped to set company policies or guide initiatives. Leadership development means going down to the company house in southern California to get drunk and listen to the CEO tell golf stories.

Explore other reviews about Barrett Business Services

5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, people, environment, and benefits.

Cons

Decentralized culture and lack of standard operating procedures

2.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team environment with supportive coworkers who are always willing to help and collaborate. Working with a variety of clients provides valuable networking opportunities and exposure to different industries, making it a great place to build professional relationships and expand your experience.

Cons

Leadership has declined significantly compared to previous management. A major concern is the lack of trust shown toward employees, which has led to an environment where people feel micromanaged rather than empowered to do their jobs effectively. Previous leadership encouraged open communication, listened to employee feedback, and fostered a culture of mutual respect and accountability. In contrast, employee concerns and suggestions are often not acknowledged or acted upon, leaving many feeling unheard and undervalued. There is a noticeable lack of meaningful listening and engagement from management, which has contributed to low morale and a growing disconnect between leadership and staff. The overall work environment has become increasingly negative, with a culture that does not consistently promote trust, collaboration, or professional growth. Additionally, there have been instances of inappropriate jokes and comments that create discomfort among employees, further contributing to a workplace culture that can feel unprofessional, unwelcoming, and unsupportive.

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