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      Basware

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      Basware reviews

      Great culture - Director, Customer Success Basware Employee Review

      5.0
      30 Jun 2024
      Director, customer success
      Recommend
      CEO approval
      Business outlook

      Pros

      People are in the center of the company and specifically around wellbeing en creating an environment that supports growth, learning and development. Hybrid model was already in place well before Covid. The flexibility to plan your work week fits well into the work lof balace. Next to this the strategy is also very clear to ensure maximum value for our customers. Top down the message is clear and is caried trough the company.

      Cons

      In order to advance and optimise collaboration between departments some more work is still pending around documentation and handovers. This is now a work in progress

      Explore other reviews about Basware

      5.0
      18 Dec 2025
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Culture Product People Roadmap Executives

      Cons

      Process, constantly changing GTM and strategy

      avatar
      Basware Response
      4mo
      Thank you for your thoughtful feedback. We’re glad to hear that your overall experience as a Baswarean is positive when it comes to our culture, people, product, and leadership team. As a growing organization, we are working to ensure that we have the best GTM approach that support our customers and partners, ultimately enabling our teams to succeed. We are optimistic that during 2026 we will have stablished our approach which so far is bringing in great results. Thank you for taking the time to share your perspective - this is very valuable - and thank you for your ongoing contribution. Warm regards, Jane Broberg Chief Human Resources Officer
      1.0
      1 Jun 2026
      Account executive - expansion
      Recommend
      CEO approval
      Business outlook

      Pros

      They pay for all airfare with the Corp Credit card

      Cons

      Started an account expansion team in 2026, led by an inexperienced RVP with little to no management skills and a very tactical approach. Product enablement in Finland did not translate to what customers owned. 5 weeks before accounts were assigned. Another 2 weeks before comp plans were issued. ARR price points were a fraction of what was communicated during the interview process. No customer information available in SFDC. Needed to access multiple systems to find contracts and customer entitlements. The expense reporting system is almost unusable.

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