No room for advancement, terrible management! - Sales Associate Bath & Body Works Employee Review

2.0
17 Jan 2012
Recommend
CEO approval
Business outlook

Pros

Easy to request time off Convenient online scheduling The chance to become close to regular customers Occasional gratis (free stuff) Flexibility with coupons

Cons

Poorly trained management Managers never offer praise Managers punish you for small mistakes All of the hours went to managers and sales leads I was never allowed breaks, even after 8 hour shifts Coworkers were catty Management played favorites I wasn't treated like a human being.

Explore other reviews about Bath & Body Works

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Generous pay for management, paid holidays and maternity leave for full timers, good benefits. Treats us more like humans than any other business I’ve ever worked for

Cons

Work/life balance can be hard, especially around the holidays

1.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

We offer two fully remote weeks per year, in addition to three designated in‑person days.

Cons

The organization lacks a cohesive strategy and shows persistent resistance to change despite declining stock performance over the past several years. Our product and marketing efforts are no longer resonating with consumers, leadership effectiveness is inconsistent, and there are no defined career pathways for performers. Teams often work long hours due to constant rework and unclear direction. Firing the Chief Marketing Officer and Chief Merchandising Officer have been some of the few genuinely strong decisions. They were terrible, outdated, and caused swirl.

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