buyer beware! - Sales Associate Bath & Body Works Employee Review

2.0
17 Jul 2010
Recommend
CEO approval
Business outlook

Pros

i have used bath and body works products since i was a kid, so naturally i was stoked to get a job here. i was already familiar with all the products right off the bat, so "training" was no problem. that's really the only good things i have to say about working here, is that i like the products!

Cons

first off, the hours were horrible. you would be "guaranteed" hours on the schedule and then you would have "call-ins" in which you really weren't even needed. i only worked there for about 3 weeks and just got completely fed up with it. occasionally i would get called a day before a "guaranteed" shift and be told i wasn't needed. other times i'd be called in on my day off to come and work for three hours. i have never worked in a place that was so obsessed with numbers either. you had bi-hourly goals to meet, and if it was ten till and you had twenty more dollars to make, you better hustle that woman looking at soaps on over to the cash register so that the goals would be met! from what i saw, this company doesn't care about its customers OR its employees. the employee restroom in the back of the store was essentially an extra stock room with a toilet. how sanitary is that?! and the actual stock room itself was a mess of flimsy particleboard shelves with overloaded boxes of unmarked god-knows-what that we'd have to continuously sift through and put on the shelf, only to re-box it up three days later when it was time for a floor change. i went from being a loyal customer to working here, only to never even want to shop here again.

Explore other reviews about Bath & Body Works

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun co-workers and friendly management

Cons

Floor sets are long and late but easy hours Random hours

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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